If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.
Member Services Department:
English & Spanish: 1-800-838-8271
Imperial Insurance Companies, Inc.
PO Box 60874
Pasadena, CA 91116
General Toll-Free Number: 1-800-708-8273
General Number: 1-626-708-0333
Member Service hours: 8:00 a.m. to 8:00 p.m., Monday through Sunday, October 1 through March 31 (except holidays) and 8:00 a.m. to 8:00 p.m., Monday through Friday, April 1 through September 30
Agent Support: 1-800-838-5197
Provider Services: 1-800-830-3901
Liberty Dental: 1-888-703-6999
March Vision Care: 1-844-336-2724
Silver & Fit (gym membership): 1-877-427-4788
Hearing Care Solutions: 1-866-344-7756