Member Service

If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.

Member Services Department:

English & Spanish: 1-800-838-8271
Chinese: 1-800-708-5976

Imperial Insurance Companies, Inc.
PO Box 60874
Pasadena, CA 91116

General Toll-Free Number: 1-800-708-8273
General Number: 1-626-708-0333

Member Service hours: 8:00 a.m. to 8:00 p.m., Monday through Sunday, October 1 through March 31 (except holidays) and 8:00 a.m. to 8:00 p.m., Monday through Friday, April 1 through September 30

Agent Support: 1-800-838-5197

Provider Services: 1-800-830-3901

Liberty Dental: 1-888-703-6999

March Vision Care: 1-844-336-2724

Silver & Fit (gym membership): 1-877-427-4788

Hearing Care Solutions: 1-866-344-7756

Imperial Insurance Companies. Inc.:

To find out more about Imperial Health Plan of California (HMO) - (HMO SNP), including plan benefits, provider lookup or view member materials, click below.
If you would like to access Imperial Health Holdings Medical Group, click below or call direct at (626) 838-5100 or toll-free at (800) 497-5509