If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.

Member Services Department:

English & Spanish: 1-800-838-8271
Chinese: 1-800-708-5976

Imperial Health Plan of California, Inc.
PO Box 60874
Pasadena, CA 91116

General Toll-Free Number: 1-800-708-8273
General Number: 1-626-708-0333

Member Service hours: 8:00 a.m. to 8:00 p.m., Monday through Sunday, October 1 through March 31 (except holidays) and 8:00 a.m. to 8:00 p.m., Monday through Friday, April 1 through September 30

Agent Support: 1-800-838-5197

Nurse Help Line: 1-800-830-6757

Provider Services: 1-800-830-3901

Liberty Dental: 1-888-703-6999

March Vision Care: 1-844-336-2724

Silver & Fit (gym membership): 1-877-427-4788

Hearing Care Solutions: 1-866-344-7756

Imperial Health Plan of California: www.ImperialHealthPlan.com

PBM: www.castiarx.com

Pharmacy: 1-888-260-5579
BIN #004758
RxPCN: DNPS