If you have questions about your coverage or how our plan works, please call and speak with one of our Member Service Representatives.
Imperial Insurance Companies, Inc.
PO Box 60874
Pasadena, CA 91116
Member Service hours: 6:00 a.m. to 8:00 p.m. PST, Monday through Sunday, October 1 through March 31 (except holidays) and 6:00 a.m. to 8:00 p.m. PST, Monday through Friday, April 1 through September 30